Thursday, April 15, 2010

I am a working girl, I get things done.

I officially started my job at Second Cup today. It was a three hour training shift where I learned how to use the lovely touch screen cash registers, along with learning how to make you a cup of delicious coffee, or tea. My heart rate must have gone up a few notches during the shift, as I frantically tried to remember all of the buttons to press on that small screen. It's pretty straight forward, but it's difficult when you're dealing with real people who would like their coffee right.
There were several times where I fumbled up, only to apologize with a sheepish grin and explain "I'm in training, today's my first day." I must say that everyone was incredibly understanding. I've discovered that listening to what the customer wants is key. It's gets difficult when they order 3 or 4 different things, and all of them have different modifications - skim, no whip, extra hot.

I'm assuming I'll work a few more weeks before they even get me started on the barista machine - making lattes and cappuccinos and espresso, which by the way, looks about 15 times harder than pressing a button down on a pot of coffee.

All in all, it was a successful shift.
I now have 2 jobs. One at the pool, and one at a coffee shop. I'm blessed.


*In reference to the title, you may just want to check out NEWWORLDSON band


Luke Anthony Sawczak said...

Do they actually have buttons for all those modifications?? Or do you have to type them in? I've always wondered that. Do the people in the back get a list, "ITEM A (plus mods 1, 2, 3)" or do they get something more like "Coffee, but this guy wants it with no whip. Crazy" ?

Kamela said...

Hey cool! you got the job you said you wanted! do you get sweet discounts now?

(kirstyn) said...

Well. First of all, there's no people in the back or people in the front. The people making the drinks also work on cash at the same time.

The buttons are more for like "an extra shot of flavour" or something that costs extra, but everything else is just like your second sentence.

Abram said...